Currency on Gallerie Canvas:

Gallerie Canvas Currency Conversion Policy: Our store's main currency is USD, but our system automatically converts product prices to your local currency for your convenience. Please note that the final price calculation at checkout will be displayed in USD based on the current exchange rate.

Payment Options and Security:

Secure Payment Options at Gallerie Canvas: We accept payments through our website using popular methods such as Visa, Mastercard, American Express, Union Pay, Google Pay, PayPal, and more. Rest assured that your payment is securely processed, and we strictly adhere to industry best practices for the protection of customer data, including SSL certificates.

Troubleshooting Payment Issues:

Payment Assistance at Gallerie Canvas: We are here to assist you with any payment-related issues you may encounter. If you require assistance, please don't hesitate to email us at info@galleriecanvas.com. Here are some common problems you may come across:

Payment deducted, but order confirmation not received:

If you experience internet connection issues or accidentally navigate away from the payment page, your order details may not be recorded in our system. Don't worry, we're here to help! Please send us an email with the following information: quantity, time, and the purchase link. Once we confirm this information by checking our records, we will ensure that your order goes through properly.

Charged for an order more than once:

We want to make sure that your refunds are processed quickly and efficiently. Typically, any issues with refunds are automatically resolved within 72 hours of the transaction. If this doesn't happen, please contact us at info@galleriecanvas.com, and we will address it promptly. Shop with confidence knowing that Gallerie Canvas offers a hassle-free refund process.

Unable to make payment due to an error:

We are here to assist you in resolving any payment-related issues you may encounter. If you are unable to make a payment through our website, please send us an email with a screenshot of the error message. Our team will investigate the issue and help you resolve it. Please note that there may be other reasons for payment failures, such as temporary outages or unsupported payment methods.